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Fingerbox.com is promised to give our best in serving our customer. Working as a team, we are confident in technology. Provide the best services as we growth.

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If anyone have enquiry regarding our Data Centre facilities and services.
Please call our enquiry hotline at 852-26005111 or

Email us: info@fingerbox.com for details.

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Co-location ( Sharing ) ˇ@ ˇ@
 Item

Size (mm)

IP Address(es)

 1U 19" Case 440 (W) x 650 (D) 1 x IP
 2U 19" Case 440 (W) x 650 (D) 1 x IP
 4U 19" Case 440 (W) x 650 (D) 1 x IP
 10U 19" [ 1/4 Cabinet ] ** 440 (W) x 650 (D) 4 x IP
** Power Supply < 0.6 kw ˇ@ ˇ@ ˇ@
 Extra IP Address ˇ@

1 x IP

$160

 Dedicate Bandwidth

Contact us for details

 Extra Network Item

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 $50

 Extra Depth Rack ˇ@ ˇ@

No Extra Charges

 Power Supply / Case (kw) ˇ@ ˇ@

< 0.2 kw

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Co-location ( Connection Provided by Client )
 Item

Size (mm)

IP Address(es)

 1U 19" Case 440 (W) x 650 (D) --
 2U 19" Case 440 (W) x 650 (D) --
 4U 19" Case 440 (W) x 650 (D) --
 10U 19" [ 1/4 Cabinet ] ** 440 (W) x 650 (D)  --
** Power Supply < 0.6 kw
 Initial Setup Fee

 Single Connectivity

$200 (Each Time)

 Extra Network Item ˇ@

$50

 Extra Depth Rack ˇ@

No Extra Charges

 Power Supply / Case (kw) ˇ@

< 0.2 kw

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Reachable Operator
ˇ@ Hutchison Global Communications (HGC)
ˇ@ PacNet
ˇ@ PCCW
ˇ@ Whaft T&T

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Facilities & Services Includes

 Data Centre

Core Service

  • IP Address(es) Rental / IP Address Allocation

  • Primary and/or Secondary Domain Name Service

  • Dedicated Switched Ethernet (100Mbps) Port

  • Uninterruptible Power Supply (Surge Protected)

  • Air conditioned controlled environment

  • Pre-docking Area (For Modem and Router)

  • Office Hour Engineering On-demand Support (Simple tasks)

  • CCTV and security system

 Access Management

Core Service

 Connection / Services Monitoring IDCS

 Equipment Migration (Relocation)

IDCS

 Server, Server Grade PC or Equipment Rental

IDCS

 Engineering and Management Support

IDCS
  • Server management Services

  • Batch Job Control and Scheduling
  • Backup and Storage Management
  • Disaster Recovery (DR) Service
  • Server Health Checking

 Installation Support (data line / hardware / software)

IDCS
 Out of office hours Support IDCS
 Inventory Management / Physical Storage IDCS
 For IDCS Service, please call us for details Hotline: (852)-26005111

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Service Hour

Service

Service Hour

Remarks

 Data Centre Facilities  24 hours, 365 days a year

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 Technical Support

 Monday to Friday 9am to 8pm

 (Saturday ˇV Half day)

 Excluding Sunday and Public   Holiday, rainstorm black warning or  typhoon signal no. 8 or above is  hoisted

 Operation Services Request

 Monday to Friday 9am to 8pm

 (Saturday ˇV Half day)

 Operation Services Request

 (Out of office Hours)

 Extra Charge will be imposed

 5 days pre-notice. Max 2 hours per

 incident, if service hours is longer

 than 2 hours, it will be counted as

 multiple incidents.

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Our Location

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Term and Conditions

 

 Confidential Information

 Finger Box and clientˇ¦s mutual objective is to provide appropriate protection for confidential information while maintaining both

 parties ability to conduct their respective business activities.

 Finger Box should keep the confidentiality of any information concerning the business or affairs of clients both during the course of

 agreement and at any time thereafter.

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 Intellectual Property Right

 Client is responsible for all usage of copyright and Intellectual Property Right of all hardware and software installed. Finger Box is

 not responsible for all the copyright and Intellectual Property Right for Clientˇ¦s machine placed in Finger Box data center.

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 Legally Compliance

 Finger Box reserve the right to terminate Client contract and remove the client equipment from the data centre without pre-notice.

 If client equipment is proven to provide services which is legally or non-compliance to the law and regulation of HKSAR.

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 Properties Reclaim

 After the service period or clientˇ¦s service has been suspend. Client should reclaim its properties (hardware or software) within 15

 working days. Over the 15 working days period, HK$150/month will be charged for each physical item as storage fee. Client still not

 actively acquire for the property within 6 months, equipment will be forfeited, Finger Box is entitled to acquire all the outstanding

 invoice included the charges of disposal the forfeited equipment.

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